Quality
ELCAP uses a quality framework which enables an integrated approach to quality management and improvement.
Our “quality toolbox” contains a number of quality frameworks and recognition schemes, including:
- Balanced scorecard
- Care Inspectorate grades
- Charter for Involvement
- EFQM
- Health and Social Care Standards
- Investors in People
- Scottish Social Services Council codes of practice
We are:
- Disability Confident at Committed level
- Committed to the Charter for Involvement
- A platinum level Investor in People
- An accredited Living Wage Employer
- Recognised for Excellence at three star level
