Care Inspection

Care Inspection Grade 5

The Care Inspectorate’s vision is that everyone experiences safe, high-quality care that meets their needs, rights and choices.

ELCAP received an overall grade 5 for wellbeing by successfully meeting the following criteria:

How well do we support people’s wellbeing?

  • People experience compassion, dignity and respect – grade 5
  • People get the most out of life – grade 5
  • People’s health and wellbeing benefits from their care and support – grade 5

We are also pleased to achieve an overall grade 5 for leadership, meeting the following criteria:

How good is our leadership?

  • Quality assurance and improvement is led well – grade 5

Karen Cowe, Registered Manager at ELCAP said:

“I’m absolutely delighted with the grades we received from our recent inspection. It is testament to the support practitioners, operational leads and all of the staff involved in the inspection, that we have achieved grades of very good for the third year in a row.
“The dedication and commitment from all of our staff towards the individuals we support has been recognised by the care inspectorate which is amazing.

“We wouldn’t have these grades if it wasn’t for the wonderful team of staff, who always go the extra mile to achieve the best for the people we support. To receive this level of grades, especially during the difficult times of the past few years, is a fantastic achievement and one which I am very proud of.”

Care Inspection Report – Jan 2024